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Shipping Policy

Shipping Policy

Key information

 

  • Order handling time: 1-3 business days
  • Order transit time: 3-5 business days
  • Shipping time : 3 -5 business days
  • Total delivery time : 10 - 12 business days

 

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

  • We are currently offering all our customers free shipping

Estimated delivery dates can be found on our product page for each product

Shipping Option :

Price: Free

NOTE: We are not responsible for shipping carrier delays.

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International Shipping Policy

We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.

NOTE: We are not responsible for shipping carrier delays.

Order Process

01.

Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

 

We use this time to ensure your product is the highest quality possible and not defective in any way

02.

Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.

If you have any questions about your order, please contact us right away  We will be unable to make changes to your order once it has been shipped.

04.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. 

Shipping Time

05.

Once your order has been processed, it will be shipped using one of our various courier partners, that depending on your country ( we mainly use USPS for the Unites States)

 

On Average, shipping takes 3-6 Business days

Delayed Orders 

01.

Orders may experience delays during times of high demand or busy shipping periods.

 

 If your order is delayed, please be patient and allow for up to 3 extra work days. If your order has not arrived after this time, please reach out to us.

 

We will advise you on the current state of your order.

 

Is it free shipping?

Yes! We offer free shipping as part of our pricing policy

How long does it take to receive my order?

Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays). If your order contains any Archives item(s), please allow an additional 2-3 business days to process. It will typically take about 10 business days to get your product to your doorstep

How will my order be shipped?

Your order will be shipped by one of these courier services, depending on your shipping address:
Worldwide: FedEx, DHL

US : USPS, FedEx, DHL
China: DHL, SF Express
Hong Kong SAR: Local Express Courier, SF Express
Macau SAR: SF Express
Japan: FedEx, Sagawa, Yamato
Korea: FedEx, Lotte
Singapore: FedEx, Crane

What are your shipping costs?

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there.

Our shipping costs differ depending on where the order is shipping to and how fast it’s getting there. You can check out our 
delivery options table.

My order has already been shipped but I need to update the address. What should I do?

Please contact us as soon as possible if you need to change your address.

Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.

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